Best free remote access software reviews

No installation is required for the person who is giving support. They just need to enter the access code online. You can stop a session at any time. Chrome Remote Desktop is a no-frills remote access solution. This is the methodology we used to come up with our list. You can use at as well to find the best remote access software for you.

What exactly do you need remote access software for? Your answer will have a significant impact on the solution that you choose. There are options with help desk solutions for assisting customers. Other options are better for IT teams, remote workers, and internal use. An on-demand remote access session starts with one user granting access to another.

So if a remote employee had problems with something, they could give access to their boss, manager, or IT department to take control of their computer. For example, if you needed to access a file for a work presentation on a device that you left at home, you could gain access to that device from another computer. The ability to start and stop a session should always be in your control. All of the solutions on our list are safe and secure to use. How many devices do you want to access remotely?

How many team members do you need to give this solution to? Some solutions are better for individuals and smaller teams, while others are made specifically for bigger businesses and entire departments. Every plan has a limit to the number of devices you can access. While some software solutions are available to an unlimited number of users, other options will restrict the number of people who can use the license. Some software has built-in live chat, voice, and video for communication between two users during a session.

Logs, reporting, recording, remote printing, file sharing, and support scheduling are other features that you should keep an eye on. Cross-platform access is another important feature. The best software will give you remote access from mobile applications as well. Zoho Assist and TeamViewer are two of the most popular remote access tools on the market. Splashtop, LogMeIn Pro, ConnectWise, and the other recommendations that we reviewed are also viable options for business users.

IT departments can use remote access software to provide tech support for employees or beef up security throughout their stack. It even allows sales teams to provide live demos without leaving the office.

Additional menu Want to jump straight to the answer? Find an in-depth review with specific use cases for each one on our list below. Compatible with all devices Easy to scale Great promotional discounts 30 day free trial Start for free.

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Accept Read More. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The remote agent can install on any desktop or mobile operating system and the technician station can be running Windows, Mac OSX, or Linux.

Start 14 Day Free Trial: dameware. ISL Online is a cloud-based remote access system that is also available for on-premises installation. The on-premises version is charged for with a one-time invoice and the online service is billed by subscription. The software drivers for the system are divided into two groups: services for technicians and remote access agents. This gives the technician access to a hosted control panel that enables sessions to start and run.

Both sides of the connection can also be supported by mobile apps for Android , iOS , and Windows 10 Mobile. As well as giving technical remote access to client computers, ISL Online includes a remote desktop feature that enables Help Desk operators to provide live support to users.

The screens for the service can be customized and it is also possible to white-label them, enabling you to put your branding on the dashboard. You not only get a live chat feature within the remote desktop program, live chat software is also included in the ISL Online license at no extra cost.

All connections between the dashboard, the ISL Online system, and the user device are protected by best practice security settings, bit AES encryption, and support for two-factor authentication. The software will also integrate with your existing access rights managers to create a single sign-on environment.

ISL Online is available for a day free trial which offers unlimited use during the trial period and includes all features of the paid system. Remote Access Plus is a suite of tools that facilitate remote access of client computers and includes a remote desktop module.

The utility is available as a cloud-based service , hosted on the ManageEngine servers, or it can be installed on Windows and Windows Server on-premises. The tool facilitates remote access to client computers that have the corresponding agent software installed on them. The requirement for an agent requires a level of permission to be given by the owner of the remote computer.

Once the agent is active, the technician using the controller console is able to perform a range of maintenance tasks on the remote computer both manually and through script-driven automation.

The remote desktop facility is augmented by a chat facility that offers text, voice, and video chat between the technician and the user of the remote device. As well as accessing computers for exploration, technicians can turn the computer on or off remotely. Remote Access Plus is available in three editions and one of these is free.

The Free version is limited to the control of ten client computers. The remote shutdown and Wake-on-LAN features are only available with the higher of the two paid plans, called Standard and Professional. Zoho produces a wide range of business software and the company also owns ManageEngine , which is a leading supplier of IT infrastructure management software.

Zoho Assist is a cloud-based package of remote access services that is ideal for help desk and MSP technicians. All communications are protected by bit AES encryption. The Zoho Assist package includes a live chat system and an integrated file transfer utility.

The technician can open up multiple sessions on the same remote machine, enabling user-visible actions in one window and operating system actions in another. It is also possible for the technician to show the customer his own screen in the interests of giving a system tour or usage instructions without having to grant that prospective buyer an account.

Apart from the remote desktop utility, Zoho Assist includes full remote access features that include automation for bulk research and updates across endpoints. For a completely free remote desktop system, check out the Free Edition of Zoho Assist. This package will operate for one technician and allows contact to five remote computers, but only one at a time. This is a particularly interesting service for independent, freelance support technicians because it includes all of the tools needed to communicate with a user that needs help.

The service is delivered from the cloud and is charged for by subscription with a rate per technician per month. That means that the entire system is available to independent technicians as well as teams working for MSPs and large organizations.

It is also possible to access the operating system without going through the desktop of the remote device. The Take Control system is available at two levels, with the higher level being called Take Control Plus.

The higher level is particularly useful for supervised technicians because it includes session monitoring and technician performance reporting functions. Take Control Plus also includes a user survey to evaluate the competence of each technician.

The service can be paid for by the month or by the year. The annual payment plan works out cheaper. However, be aware that you have to pay for the service period in advance. SolarWinds offers it on a day free trial. TeamViewer is an industry leader.

This remote desktop system has been installed more than two billion times , which shows its popularity. We put this remote desktop system near the top of our list because it is a very comprehensive commercial product that allows free use by private individuals. However, if you need a remote desktop program for business use, you will have to pay. As the name suggests, TeamViewer is aimed at team collaboration and has a number of group communication features that make this more than just a remote desktop sharing tool.

These include video conferencing utilities and demonstration broadcasting. The remote connection tool relies on two-factor authentication to enhance security and all transmissions are protected by bit AES encryption. The controller software can be accessed from Android mobile devices.

The system also includes a secure file transfer facility and script execution capabilities in the console. Although you have to pay for the Business Edition of TeamViewer, you can get it for free for an assessment on a day free trial.

Atera is a support package for managed service providers MSPs. ConnectWise Control. Chrome Remote Desktop. Remote Desktop Manager. Choosing the best remote desktop software in will equip you with the tools needed to access and manage one or more computers from another device.

Remote access is possible via both local networks and the internet, which means that, with the right software, anyone can access any device, anywhere in the world. For example, you could use your personal smartphone to access and manage files on your business PC or office laptop without having to leave your home.

No wonder that searches related to remote desktop have shot up significantly over the past few months as businesses scramble to find more about remote access. With Remote PC you can. Connect to your work or office computer from anywhere using secure remote access. Get free real-time remote support beyond the screen via live video sharing with AR. It provides specialized remote support and access plans designed to streamline workflow. Using remote access software is simple.

They generally take no more than a few minutes to set up, and you will usually have to install the software on the computer or other device you want to access the remote computer with.

Many programs also need to be installed on the remote PC, while others are connected via a weblink or access code. Some versions of Windows come with built-in remote desktop software, but third-party tools often perform much better and come with significantly more features.

There are a few other popular uses for the best remote desktop software. For example, you can handle complicated tasks from a laptop by connecting remotely to a more powerful computer. In the this article, we've briefly covered our top ten best remote desktop applications to help you choose the right one for your needs. It uses cloud technology to deliver class-leading remote access solutions through an intuitive web application and native desktop and mobile apps.

It also includes collaboration features such as voice chat. On top of this, RemotePC is highly secure, scalable, and affordable. A day free trial is available with all plans. Cloud-based Zoho Assist is one of our favorite remote access tools because it enables you to access almost any device. It provides specialized remote support and unattended access plans designed to streamline workflow processes.

More advanced features can also be accessed, with higher-end plans. Splashtop is a versatile remote computer access program with a range of impressive features, including a user-friendly interface and impressive security.

Splashtop comes in a number of specialized forms. Prices for Splashtop Business Access enables remote access to a specified number of computers.

Remote Support plans cater for up to 25 computers, and SOS on-demand support is the highest end plan. Parallels Access is designed for remote computer access from mobile devices.

It does support computer—computer connections, but the majority of its features are mobile-centered. Reasonable prices make it one of the more affordable options on this list.