Verify your microsoft account code

This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access. You may even lose access to the account. For that reason, we strongly recommend you have three pieces of security info associated with your account, just in case.

When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security. Two-step verification begins with an email address we recommend two different email addresses, the one you normally use, and one as a backup just in case , a phone number, or an authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page.

For more info about the authenticator app, see How to use the Microsoft Authenticator app. Go to the Security basics page and sign in with your Microsoft account. Under Two-step verification , choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. If you forget your password when you have two-step verification turned on for your account, you can reset your password as long as we have two ways to contact you, like one of the alternate contact email addresses or phone numbers that you used when you turned on two-step verification.

Depending on what security info you have added to your account, this requirement might mean entering a security code from your authenticator app and entering a security code that was emailed to your backup email account.

To reset your password, follow the steps in How to reset your Microsoft account password. Instead of receiving one security code to verify your identity, though, you'll receive two. Some apps like the mail apps on some phones or devices like the Xbox can't use regular security codes. App passwords are only available if you use two-step verification.

If you don't have two-step verification turned on, you won't see the App passwords section on the Additional security options page. Read about how to create and use app passwords in App passwords and two-step verification. Table of contents. Microsoft account help. You may be asked to add new security info before you can remove the old info. There are a number of possible explanations for why verification codes don't always arrive.

Read through the list of the most common causes, and see if any of them apply to you. Does your phone block texts from unknown numbers? If so, change your phone settings then choose I don't have a code. We'll send another verification code. Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you.

Valid verification codes come from an accountprotection. Mark accountprotection. Is your phone number or email address entered correctly? To keep your information safe when you're signing in, we only show you the last two digits of your phone number or the first two characters of your email address. Sign in to your Security basics page with your Microsoft account.

Choose a method that you know works, or choose I don't have any of these to replace your security info. Does your alternate email address end in outlook. If so, you're using one Microsoft account to verify another Microsoft account. This can make it tricky to keep track of which one you're signed in to. When you sign in to the second account to get the code sent to that email , most browsers automatically sign you out of the first account the one that's actually requesting the code.

Using a browser in privacy mode, sign in with the first account. This lets you stay signed in to both accounts at the same time. When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window. Open a new window in privacy mode.

If you're using a different browser, check that browser's help for info about privacy mode. In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Copy or write down the verification code from the message. Return to the window that is asking you for the verification code. Enter the code and follow the instructions. When you see a message asking you to make sure you can receive a verification code, verify or add new security info.

You can skip it for 24 hours at a time, but after seven days from the first notice you'll have to verify or add new security info before you can sign in again. We won't ask you to verify your security info every time you sign in. Occasionally, we might ask you to check it again—for example, if you haven't signed in for a long while.

This is our way to make sure your info is current. If the Microsoft Account Troubleshooter and reconnecting the Microsoft Account did not help to resolve the issue, I suggest you to remove all trusted devices from your Microsoft account. Under Trusted devices , tap or click Remove all the trusted devices associated with my account.

Further on again mark the device as trusted from the same Security settings page. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.

Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising.

Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

Details required : characters remaining Cancel Submit. I am still getting asked all the time :. I think I will just go back to clicking the x or clear all from the action centre. We apologize for the inconvenience caused to you and we understand the frustration when things don't go they are supposed to. At this point, in order to ascertain whether the issue is related to the Microsoft Account you are using, try to login to the same account using another computer.

Well I have been unable to access another Windows 10 device. Just like oneeyedcyclops I keep getting asked to verify my MS account.

Why is this happening? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.